Privacy Policy

We collect core account details (name, email, organization), connected platform data, messages, comments, and analytics required to operate the features you rely on.

We also collect technical usage data related to sessions, security, interface preferences, language selection, and operational logs needed for diagnostics and reliability.

We use data to operate accounts, manage teams, publish content, process ad campaigns, display analytics, receive interactions, support customers, and improve platform reliability.

We do not sell your personal data to third parties. We may use aggregated, non-identifiable usage patterns to improve the product, reporting quality, and user experience.

Access tokens for connected platforms are stored encrypted server-side using AES-256-GCM and are never accessible from the browser or client code.

We follow security best practices for credential management, including least-privilege principles, key rotation, and regular access reviews.

When you connect services such as Meta, Snapchat, YouTube, or other integrations, Social AI receives only the tokens and account data needed to provide the requested functionality.

Your use of those services remains subject to their own policies and terms, and you are responsible for having the authority to manage those accounts and related data.

We retain data as long as necessary to operate the service, comply with legal obligations, protect the platform, and handle billing, disputes, or abuse cases.

We apply technical and organizational safeguards to protect data, but no internet service can guarantee absolute security, so strong credentials and least-privilege access remain important.